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  1. #1
    vdeal's Avatar
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    Thumbs up TTTG customer service

    In light of the recent issues involving ropes and rings vs. whoopies I just got off the phone with Dale at TTTG and he had no problem making up whoopies and shipping them out to me. Good customer service. The website does need to be updated though to reflect the change to rope and rings as the standard. Otherwise a quality transaction and quality gear.
    "There are places in this world that are neither here nor there, neither up nor down, neither real nor imaginary. These are the in-between places, difficult to find and even more challenging to sustain." - Thomas Moore

  2. #2
    dragon360's Avatar
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    Excellent to hear. They are a quality vendor. Not sure I'm crazy about the changes rings and loop becoming standard on their hammocks. They may end up offering a selection.
    The key to immortality is first living a life worth remembering. - St. Augustine

    Some people feel the rain. Others just get wet.
    - Bob Marley

  3. #3
    vdeal's Avatar
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    According to Dale, people had complained about the whoopies so they changed but were going to be offering both. The website just needs to reflect that.
    "There are places in this world that are neither here nor there, neither up nor down, neither real nor imaginary. These are the in-between places, difficult to find and even more challenging to sustain." - Thomas Moore

  4. #4
    Whoooo Buddy)))) Shug's Avatar
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    Quote Originally Posted by vdeal View Post
    According to Dale, people had complained about the whoopies so they changed but were going to be offering both. The website just needs to reflect that.
    Whoopies can perplex the new user......hard to please all customers.
    Good to hear.
    Whoooo Buddy)))) I Love Onions, Grits, Greens, Livermush, NC Style BBQ, Potted Meat, Anchovies, 'Naner Puddin", Peanut Butter Pie, Red Velvet Cake and Cocoa and Straaaaaawwwwberrrry Milk and Coffee Crisps....
    I Hope Heaven has a Bakery!!!!



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  5. #5
    dragon360's Avatar
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    It's what I assumed but good to know - thanks for looking into it.
    The key to immortality is first living a life worth remembering. - St. Augustine

    Some people feel the rain. Others just get wet.
    - Bob Marley

  6. #6
    I'll have to call. I don't care for the rings at all.

  7. #7
    Quote Originally Posted by rodwolfy View Post
    I'll have to call. I don't care for the rings at all.
    OK, after playing around a bit with them, I liked them. They are very plain looking, but they turned out to be easier to set up than the whoopies.

  8. #8
    JaxHiker's Avatar
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    What don't you like? I used rings on my Hennessy and they were awesome! I'm just using slings now because they're lighter.
    JaxHiker aka Kudzu - WFA
    Florida Trail Association: NE FL Trail Coordinator (Gold Head to Stephen Foster)
    Trail Issues? Please let me know.
    Blazing Trails with Kudzu @ www.idratherbehiking.com
    Follow me @idratherbhiking

  9. #9

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    I dont know about customer service but I can say turn around has been quick.
    Ordered a SB Lighthiker on the 12th and got my shipment notification today.

    Can't wait to try it out next to the WBBB

  10. #10
    MAD777's Avatar
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    Quote Originally Posted by hurtinfeet View Post
    Ordered a SB Lighthiker on the 12th and got my shipment notification today.

    Can't wait to try it out next to the WBBB
    Don't forget to post your opinions of the two once you have time to play with them
    Mike
    "Life is a Project!"

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