A few days ago I contacted 2QZQ by email well after midnight for a last minute order before a trip. I received an email response by 5:15 AM telling me that she would sew my request and have it in that morning's mail. It was in my hands just a couple days later. How much more could one ask for. The same could be said for DIYGear Supply, Outdoor Trail Gear, StickPic and on and on... We are very lucky to have these cottage industries in our on-line community.