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  1. #11
    Amelander's Avatar
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    Apr 2011
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    Alabama
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    He makes every hammock when he gets the order. I think the wait is why we have so many posts about people getting their WB stuff in the mail

  2. #12
    Poppabear's Avatar
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    Dec 2009
    Location
    Lexington Park, MD
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    If my memory serves me correctly I believe that Brandon is in the process of moving his shop to a different location and also in the process of training a couple of assistants. So this would probably explain the lack of email responses. Rest assured that you are not forgotten and that you will get your order in do time.
    Terry

  3. #13
    Member Reeper's Avatar
    Join Date
    Oct 2007
    Location
    Georgia
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    Blackbird 1.7 dbl
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    Speers Winter Tarp
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    Therm4 / Montbell
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    88
    Quote Originally Posted by BFGMofo View Post
    Brandon is usually really good about replying to emails. It took about a month from the time I paid via PayPal to when I got my Hammock. Well worth the wait. I would try to email him again if it has been more than a week since your last email to him.
    I agree. Brandon is great on responding!

  4. #14
    The Spaceweaseal Paradox spaceweaseal's Avatar
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    Nov 2007
    Location
    Tx
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    2,241
    I have not had any problems.
    I emailed his yesterday for the status of my order and received a response today.

  5. #15
    New Member SWANK-E's Avatar
    Join Date
    Sep 2011
    Location
    Melbourne, Australia
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    I've got an email from Brandon now. Great!

  6. #16
    i'm usually pretty good about responding to emails within 2 business days. and my inbox is currently empty so you should have gotten a response

    when you place an order you will receive only one receipt via email, that is the one that comes from paypal. later when we print the shipping label you get a shipping notice with tr#

    orders coming in now are looking at a lead time of about 2 weeks, i'm actually not too far behind at this point. i'm doing another big shipping day on thursday so if you've been waiting a couple weeks your order will likely ship thurs

  7. #17
    New Member SWANK-E's Avatar
    Join Date
    Sep 2011
    Location
    Melbourne, Australia
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    Thanks for the official clarification Brandon

  8. #18
    Notare's Avatar
    Join Date
    Jan 2011
    Location
    Austin,tx
    Hammock
    WBBB!,bias ww BMBH, DIY
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    JRB, GG cuben twin
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    119
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    Whoooo hoooo I hoping this means I will get tracking email thursday. I may have to run naked through the backyard. (wait did I just say that out loud)

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