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  1. #1

    Smile Great Customer Service from DD

    Hello all,

    Last month I ordered a pack of water proof stuff sack from DD. As they had not arrived by today and knowing the DD's mail order service is normal both very quick and reliable I dropped them a mail this morning letting them know of the non delivery.

    Not a few minutes ago I received an email from DD stating that they will post a replacement set tomorrow morning, all they ask is I let them know when they arrive. Now that's what I call good customer service Gentlemen !

    I will be ordering from them again.

  2. #2
    New Member
    Join Date
    Sep 2011
    Location
    teays valley WV
    Posts
    9

    great service

    I have also had great experience from DD. If it had been Claytor your might have had an answer to your email in a week. DD for me.

  3. #3
    New Member
    Join Date
    Apr 2011
    Location
    Tampere, Finland
    Hammock
    WBBB 1.1 DBL
    Tarp
    WB Superfly
    Insulation
    UKH TQ/UQ + HG UQ
    Suspension
    Whoopie slings
    Posts
    7

    Fast delivery

    I have also ordered two times from DD. Both times very fast delivery to Finland.
    They also reply to emails very fast.
    Last time i ordered 3x3 tarp and they sent it to me the next day.

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