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  1. #1
    Member Psyop's Avatar
    Join Date
    Nov 2011
    Location
    Missouri
    Hammock
    Clark NX250
    Tarp
    Camo Clark Vertex
    Insulation
    Thermarest pad
    Suspension
    Whoopie Slings
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    54

    Hammock speed sack order question

    I ordered a speed sack and a book with paypal. I forgot to manually change the shipping address. Immediately after the order I emailed my mistake but haven't gotten a reply yet. Is this something that will be taken care of Monday morning or am I just out of luck? Not complaining here I know it was my mistake, just trying to see if I can get it changed before it ships. Thanks

  2. #2
    Kanguru's Avatar
    Join Date
    Oct 2007
    Location
    Galax, Va.
    Hammock
    DIY Speer Type
    Tarp
    JRB, OES, HG
    Insulation
    Peapod, JRB, HG
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    425
    Images
    20

    Give them a call to be sure.

    (800) 595-0413
    The Jacks are great guys. They would probably take care of it from your email, but a quick call will confirm.
    Gentle raindrops and mighty oceans...neither can exist without the other.
    Time heals all wounds...but it usually leaves a pretty big scar.

  3. #3
    Senior Member Funny Money's Avatar
    Join Date
    Dec 2006
    Location
    FL
    Hammock
    Bridge
    Tarp
    JRB 11x10
    Insulation
    JRB UQ, EE TQ
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    Dynaglide Whoopies
    Posts
    684
    +1 to the above post....

    The Jacks will take care of you. Great men to work with.
    -- Funny Money
    ------------------
    Love 'em while you got 'em

  4. #4
    Member Psyop's Avatar
    Join Date
    Nov 2011
    Location
    Missouri
    Hammock
    Clark NX250
    Tarp
    Camo Clark Vertex
    Insulation
    Thermarest pad
    Suspension
    Whoopie Slings
    Posts
    54
    Just got a response they are fixing my mistake! Great service thanks again.

  5. #5
    Peter_pan's Avatar
    Join Date
    Oct 2006
    Location
    virginia
    Hammock
    JRB BMBH
    Tarp
    JRB 11x10 Cat Tarp
    Insulation
    JRB UQ of season
    Posts
    2,699
    Images
    2
    Glad to be of service.

    FWIW, After 7+ years of service and tens of thousands of order Jacks 'R' Better has its business model down cold...Still great customer service but we take weekends off for family....Folks who need us on the weekend are advise to send email vs using the general forums.

    Merry Christmas.

    Thanks for your service from a two war vet RVN and GWI.

    Pan
    Ounces to Grams.

    www.jacksrbetter.com ... Largest supplier of camping quilts and under quilts...Home of the Original Nest Under Quilt, and Bear Mountain Bridge Hammock. 800 595 0413

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