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  1. #1

    Great Customer Service

    Well,

    I got my two Incubator 0*s last night. I was #1105 from the Thanksgiving Sale. I asked if I was going to get them by my camping trip & I'm just amazed that they did exactly what they said they'd do. What outstanding C.S. from a cottage industry shop.

    (Unfortunately, my snow camping trip with my daughter & her friend fell through, due to work.)

    The UQs look outstanding and I'm definitely impressed. Beautiful stitching.

    They will be much warmer than my two 3/4 length UQs. They have loops all along the length, just like I wanted, along with the draft collars on both ends. One in camo too!

    I liked everything about dealing with Adam & Jenny. Quick response to emails, prompt service, excellent products & great prices. All of this in their busiest time of the year.

    I can tell you that if I find myself needing some more UQs, they will be HammockGear!

  2. #2
    BigJake's Avatar
    Join Date
    Nov 2011
    Location
    East Moline, IL
    Hammock
    eno DN
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    WB Superfly
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    HG 20 Incubator
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    122
    I'm all excited too. I'm #1152, and I got the email this morning. My Incubator is supposed to be here tomorrow!!!

    Sorry to hear that you had to cancel your trip. I'm thinking of making a tradition out of hanging on New Years Eve since we don't exactly party anymore.

  3. #3
    BrianWillan's Avatar
    Join Date
    Aug 2009
    Location
    Oshawa, Ontario, Canada
    Hammock
    Martian Bridge (DIY)
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    Ogee / UGQ B.A.T.
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    I was order #1239 and received my shipping notice email yesterday. I was beginning to get worried as I have a group hang to attend the first weekend of January.

    Cheers

    Brian

  4. #4
    Quote Originally Posted by BrianWillan View Post
    I was order #1239 and received my shipping notice email yesterday. I was beginning to get worried as I have a group hang to attend the first weekend of January.

    Cheers

    Brian
    I'm sure that you'll have it by then.

    I went out and did a test hang in my (unheated) shed. Warm all the way along, except where I didn't have the UQ tight to my back. I think I had too much sag in my hammock, resulting in my butt pushing down the middle. I could feel a gap of a couple of inches under my shoulders.

    Glad I'm able to do a test hang at home at 30* instead of trying to keep a couple of 14 YOA girls warm in the snow at 20*! I love the draft collars. I snugged up the ends with the shock cords and it kept the air from moving through. Kind of like wrist seals on a wetsuit. Keeps the warmth from flowing out so fast.

  5. #5
    Senior Member dedominick's Avatar
    Join Date
    Oct 2011
    Location
    Poulsbo, WA
    Hammock
    Magna 1.1 GE w/ knotty mod
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    Could the draft collars contribute to the gap you are describing?

  6. #6
    Quote Originally Posted by dedominick View Post
    Could the draft collars contribute to the gap you are describing?
    No, it's because the hammock has more of a bannana shape and the UQ has more of a flat shape. The middle of the hammock drops more and touches the UQ tight. Where my shoulders are - there's about a 3" gap. At the head and foot, the draft collars are touching the hammock.

    I've read about the triangle thingies and they would probably help. I'm just wondering if there's another way. I was thinking maybe a shock cord through a couple of the loops sewn in along the edges?

  7. #7
    Moderator
    Join Date
    Jan 2011
    Location
    South Central IN
    Hammock
    WBRR, Lots of DIY
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    MacCat; Cloudburst
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    5,159
    You might try tightening up the suspension and loosening the end cinch cords a little so the ends can pull up around you more.

  8. #8
    Yea, I need to tweek it a bit. I'll try to tighten the suspension first.

    I also saw a thread about a quazy Triangle by putting a biner on the ridgeline and using a line from the gathered end of the line to the biner (about a foot in from the gathered end) and then running a line from one of the loops on the UQ up through the biner and then back down to the opposing loop. Looked like a great idea.

  9. #9
    Moderator
    Join Date
    Jan 2011
    Location
    South Central IN
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    It can certainly help if other tweaks don't get you there.

  10. #10
    in it for the naps oldgringo's Avatar
    Join Date
    Aug 2009
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    Checotah, Oklahoma
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    onrope buckle
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    5,982
    Earlier in the fall, my Burrow suffered a blowout in the footbox...imagine the sick feeling upon seeing a footbox full of fluffy, white escapees. Sick, I rolled the quilt up to contain the damage, and when I got home, I emailed Adam to inquire about repairs. At that time, the quilt was going on two years old, and was well used...I was not looking for warranty service, but needed to find someone who could make the needed repairs, and fully expected to pay for said repairs.

    I had no more than hit send, than my phone rang. It was Adam, who insisted that I send the quilt back for a no charge repair. All of my arguing fell on deaf ears...long story short, my quilt was replaced. I still feel guilty about this, and swear that I'll find a way to make this right.

    Thank you, sir. I won't forget.
    Dave

    http://www.uark.edu/misc/xtimber/rna/pattonsbluff.html

    It has always been my private conviction that any man who pits his intelligence against a fish and loses has it coming.
    John Steinbeck

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