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  1. #1
    New Member
    Join Date
    Jan 2012
    Location
    Nanaimo BC
    Hammock
    HH Explorer Deluxe Zip
    Tarp
    HH Hex
    Insulation
    Looking
    Suspension
    Stock (for now)
    Posts
    43

    Thumbs up Excellent Customer Service

    Hi All,
    New to the hanging concept. I e-mailed Hennessy today with some questions near 5:00 this afternoon not expecting to hear back for a couple of days only to have an e-mail arrive 4 minutes after I sent mine. Not only did Ann answer my questions but tracked down the out of stock ( on the web site) item in question. Now that is customer service.
    Cheers Kevin

  2. #2
    2Tall's Avatar
    Join Date
    Jan 2012
    Location
    Woodstock, Va
    Hammock
    11'ers DiY's, Darien U.L, WB Trvler
    Tarp
    HG4S, WB Asym
    Insulation
    HG Custom, W Mamba
    Suspension
    DGlyde, Dutch
    Posts
    811
    Thats what Ive been enjoying lately with my gear purchases. Great Service! I havent dealt with HH yet but several "cottages" over the last year. Always kind, helpful, and willing to go the extra mile to suit your needs. Nice to still have this in a big fast paced world. Hashing out a Kydex sheath as we speak.

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