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  1. #1
    Brian's Avatar
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    Nov 2006
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    Boston, MA
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    WBBB 1.1 Dbl
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    MacCat Deluxe Sil
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    372

    New OES shipping policies

    I wanted to make an announcement with regards to shipping policies. This has always been a trouble area for me, especially now with working a full time job and trying to keep the tarps flowing. However, I've made a few changes on my end that should help keep everything transparent and as fair and as clear as possible!

    I've integrated several features of my new (as of my February move) shipping system that were laying dormant before. All new tarp orders will get personal (not automated) order confirmation that everything is in stock, with guaranteed shipment with 48 hours or your shipping funds are refunded. In addition, tracking numbers will also now be automatically uploaded both to your online OES account as well as emailed out, as I've taken more time to properly set up a third party label and printing system to alleviate any headaches. I've got a formal list here on my site.

    All of my orders placed before 5/1 have shipped and are on their way (and should be arriving within 24-36 hours if they haven't already). Thanks again for all of your support, and please let me know if you have any feedback either through post, PM or email.
    Brian MacMillin
    www.OutdoorEquipmentSupplier.com
    Home of the MacCat and OES 4-Season Hammock Tarps

  2. #2
    Moderator
    Join Date
    Jan 2011
    Location
    South Central IN
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    WBRR, Lots of DIY
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    MacCat; Cloudburst
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    Varies
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    5,139
    This is great news Brian. Shipping and communications to match the quality of your products should make your customers very happy and your business thrive.

  3. #3
    MAD777's Avatar
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    May 2009
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    South Florida
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    This sounds like a positive move that will improve the business end of your enterprise! Best wishes that this step benefits both you and your customers (of whom I am one).
    Mike
    "Life is a Project!"

  4. #4
    R00K's Avatar
    Join Date
    Jan 2011
    Location
    Baltimore, MD
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    UL BMBH
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    920
    This is great news for hangers everywhere
    Support: HammockGear - Zpacks - Jacks R Better - DreamHammock - Dutchware - AHE - Black Rock - Grand Trunk

  5. #5
    Senior Member icedfire477's Avatar
    Join Date
    Aug 2011
    Location
    Asheville, NC
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    Eno DN
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    182
    Great news! Your tarps are truly works of art

  6. #6
    Senior Member J.Andersons's Avatar
    Join Date
    Jan 2012
    Location
    Riga, Latvia
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    TTTM single
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    470
    Great news and I,m glad that I holded back tarp purchase for some time.
    Only one question though, can You (Brian) ship to Latvia?
    I didn't find Latvia in country selection.
    Last edited by J.Andersons; 05-05-2012 at 13:10. Reason: Found that in shipping calculator no Latvia.
    Ride fast
    Live fun

  7. #7
    Brian's Avatar
    Join Date
    Nov 2006
    Location
    Boston, MA
    Hammock
    WBBB 1.1 Dbl
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    J.Andersons - I do ship to Latvia, but for some reason that wasn't checked under my country options. It should be there now, no issues
    Brian MacMillin
    www.OutdoorEquipmentSupplier.com
    Home of the MacCat and OES 4-Season Hammock Tarps

  8. #8
    Callahan's Avatar
    Join Date
    Dec 2010
    Location
    BC, Canada
    Hammock
    WB Ridgerunner, dbl 1.0 BB, Bias WW
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    1,060
    Great news Brian!

    Look forward to owning one of your tarps someday

    Cheers

  9. #9
    gunner76's Avatar
    Join Date
    Dec 2009
    Location
    Beaufort, NC
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    Look forward to owning one of your tarps someday
    Ditto, me too
    Merchants Mill Pond SP Swamp Hang

    www.neusioktrail.org ..................... Free Hammock Classes

    Hammock Gear Time Line ..............Hammock Friendly Sites in NC

    I am 18 with 42 years of experience.

    Hammock Hangers...taking over the world..2 trees at a time !

    Warbonnet BB 1.7 and a whole lot of other great gear from the vendors on HF

  10. #10
    Senior Member J.Andersons's Avatar
    Join Date
    Jan 2012
    Location
    Riga, Latvia
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    Thanks for quick reply Brian!
    That's great news
    I'll fly MacCat some day in Latvia.
    I have approximately half money for one MaCat Ultra allready in wallet and hovering mouse over the big button.
    Ride fast
    Live fun

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