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  1. #1
    Senior Member fgblueenohanger's Avatar
    Join Date
    Dec 2011
    Location
    Lawrenceville, GA
    Hammock
    ENO Doublenest
    Tarp
    ENO HouseFly
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    179

    ENO Customer Service is Great!

    My son has an ENO Dry Fly and the piping began to separate from the edges. A couple of holes developed and the tarp was raveling a little where the piping came loose. He purchased it about one year ago and we knew it would be a close call, but we sent it to ENO for a repair or replacement. About 1 1/2 weeks later, he received a UPS package and enclosed was a brand new Dry Fly! Love the ENO hammocks and love their customer service!!
    "A man's got to know his limitations," Clint Eastwood in Magnum Force

  2. #2
    Brute1100's Avatar
    Join Date
    May 2012
    Location
    South Texas
    Hammock
    WWM or tablecloth
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    SuperFly
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    shamu 40*
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    UCR whoopie
    Posts
    2,508
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    1
    good to know... just bought a pro fly... so they have a one year warranty???

  3. #3
    Senior Member fgblueenohanger's Avatar
    Join Date
    Dec 2011
    Location
    Lawrenceville, GA
    Hammock
    ENO Doublenest
    Tarp
    ENO HouseFly
    Insulation
    poncho liner
    Suspension
    Atlas Straps
    Posts
    179
    You know what, I goofed - ENO's warranty is for two years. But it was their decision to repair or replace the dry fly.
    "A man's got to know his limitations," Clint Eastwood in Magnum Force

  4. #4
    Brute1100's Avatar
    Join Date
    May 2012
    Location
    South Texas
    Hammock
    WWM or tablecloth
    Tarp
    SuperFly
    Insulation
    shamu 40*
    Suspension
    UCR whoopie
    Posts
    2,508
    Images
    1
    That's good to know... Just spent the first three nights under mine... Liked it but being my first purchase I have nothing to compare it with...
    Live, Laugh, Love, if that doesn't work. Load, Aim and Fire, repeat as necessary...

    Buy, Try, Learn, Repeat

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