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  1. #1
    Member brownham's Avatar
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    May 2011
    Location
    South Jersey
    Hammock
    WB Trav
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    HG Burrow/Phoenix
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    81

    Contacting my CC Company

    I hate to do it. I know the guy is busy, I knew there'd be a delay with my order as with all others. I know he has a day job and is a nice guy and everything else.

    Today is 7 weeks (order placed 8/1/12) since I gave him my money with no product nor response.

    No need to start a new debate about his communication skills or business practices, I'm just putting this out there for anyone new looking to buy directly from him.

  2. #2
    dragon360's Avatar
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    Nov 2010
    Location
    Toronto, ON
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    WBBB/TR, DIY, HH, SB DL, GT UL
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    Seems quite odd in considering my contacts with him. Possibly something that has sadly fallen through the cracks? You most likely have tried all avenues to reach him (PM, email etc) so hopefully he will see this soon.
    The key to immortality is first living a life worth remembering. - St. Augustine

    Some people feel the rain. Others just get wet.
    - Bob Marley

  3. #3
    Member
    Join Date
    Jun 2012
    Location
    Stephens City, VA
    Hammock
    Hennessy Survivor
    Tarp
    OES MACCAT ULTRA
    Suspension
    All-in-one whoopie
    Posts
    64
    Love my tarp but I wouldn't do business with him again...

  4. #4
    Senior Member
    Join Date
    Apr 2012
    Location
    south central WI
    Posts
    129
    Same here. Nice tarp, but that's it. I would never do business with him again. If he screws up, you lose. He won't fix it.

  5. #5
    GaryBunk's Avatar
    Join Date
    Jan 2012
    Location
    Bakersfield, CA
    Hammock
    Knotty design, 1.5 oz stretch side
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    WL Tad Pole
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    PLUQ w/IX
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    dynaglide/straps
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    227
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    Quote Originally Posted by brownham View Post
    I hate to do it. I know the guy is busy, I knew there'd be a delay with my order as with all others. I know he has a day job and is a nice guy and everything else.

    Today is 7 weeks (order placed 8/1/12) since I gave him my money with no product nor response.

    No need to start a new debate about his communication skills or business practices, I'm just putting this out there for anyone new looking to buy directly from him.
    I have been here close to a year and have wondered when it would deteriate to this. I can here looking for help to contact Brian about purchasing a tarp. I just wish a long time ago someone would have put their collective foot down with Brian, it might have helped him. On the flip side, Wilderness Logic make a great tarp, and their service and communication is the best I have ever dealt with regardless of the industry.
    - Gary -

    "Nice Pen, I Bet It Writes Some Really Nice Stories"

  6. #6
    Bubba's Avatar
    Join Date
    May 2010
    Location
    Ontario, Canada
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    WBBB 1.7 SL
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    WB Superfly
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    WB and UGQ
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    Whoopies or Straps
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    5,356
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    57
    I hope you get a resolution soon.
    Don't let life get in the way of living.

  7. #7
    Member
    Join Date
    Jul 2012
    Location
    Western NC
    Hammock
    DIY
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    52
    Sorry to hear you are going through this. I had a bad experience with him a couple of months back and he was going to make it right with a small refund but the refund never came. Actually when I received the tarp it had a bad spot in the sil. I didn't even try to contact him about it because I knew it would just make me more upset with the situation. I hate to write anything bad about folks but if I knew that so many people had bad dealings with Brian I would have never bought from him. Good luck dealing with your cc company. Hope this will be settled soon for ya.

  8. #8
    Senior Member
    Join Date
    Aug 2011
    Location
    omaha, ne
    Posts
    260

    ?

    For those of us who wish to avoid situations like this and are not in the know, what company is this? I might be having an issue with a well repected supplier here, hope that I get some notification by today...

  9. #9
    lattie11581's Avatar
    Join Date
    Dec 2009
    Location
    long island, ny
    Hammock
    DIY , HHASYM
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    DIY, HH hex
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    DIY CLMSHLD, POD
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    whoopie
    Posts
    277
    I was looking at getting an OES tarp
    Guess I will look elswhere after seeing this.
    "It's better to keep your mouth shut and let people THINK your stupid than to open it and PROVE it" - SFC Kagawa, United States Army (my old platoon SGT)
    *Originally -Abraham Lincoln 16th president of US (1809 -1865)

  10. #10
    Member
    Join Date
    Jul 2012
    Location
    Western NC
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    52
    Quote Originally Posted by cfi on the fly View Post
    For those of us who wish to avoid situations like this and are not in the know, what company is this? I might be having an issue with a well repected supplier here, hope that I get some notification by today...
    Outdoor Equipment Supplier

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