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  1. #1
    New Member Walker1207's Avatar
    Join Date
    Sep 2012
    Location
    merrimack, nh
    Hammock
    Hennessy
    Insulation
    Down TQ and UQ
    Suspension
    Hennessy suspen.
    Posts
    37

    Smile 2Q&ZQ: Hello this is Peggy how may i help you...Not!

    Hey fellow hangers,

    As some of you who have dealt with 2Q and ZQ in the past have found out as i have found out there is no PEGGY at the end of this line. For those of you who have not had the pleasure of dealing with either Tim or Donna, you are in for a true treat. Not only did Donna take the time to speak with me, oh my God, a real true person does exist on the end of the other line, for about 10 minutes but that same night, not even an hour later, i was on the phone with Tim for another 15 minutes.
    You want to talk about customer service...well they exemplify customer service. Let me tell you if you have any reason to deal with Tim and Donna you are truly in good hands.
    I had a Mod 3 done on my HH Explorer Deluxe...will arrive tomorrow morning so says the USPS...but you know what, i have absolutely no fear about the quality of work. From start to finish they put your mind at ease, give you what you want, and the communication is great.
    The only hard part was waiting for my "New" gear. LOL.
    Such is life but you can't rush quality.
    Just my 2 cents worth.
    Walker1207

  2. #2
    UncleMJM's Avatar
    Join Date
    Oct 2006
    Location
    College Station, TX
    Hammock
    HHExplUL; WBBB; SmokeHouse; ROO...
    Tarp
    HM Suite or HG
    Insulation
    WB Yeti, 5n1 Jerry
    Suspension
    Whoopie Sling
    Posts
    2,287
    Images
    6
    +1 and that good service isn't just the first time to lure you in the door. If you think you like them now, you'll love them after you've enjoyed your Mod 3 and even more with each subsequent time you deal with them.

    Good people for sure.

  3. #3
    Senior Member Cannibal's Avatar
    Join Date
    May 2007
    Location
    Denver, CO
    Hammock
    Warbonnet ON!
    Tarp
    SuperFly or MacCat
    Insulation
    Yetis & Mambas
    Suspension
    Webbing and rings
    Posts
    13,919
    Images
    136
    Yeppers!

    When I had my DJ done with a Mod4, I simply trusted that it would be done and shipped. I was amazed at how many 'touches' were made by Tim and Donna. More than was needed to make me feel confident, since they had already earned my trust with their dealings with other HF members. It was refreshing and very pleasant. Heck, sometimes it was just downright fun! By the time I got my hammock back, the quality of work was almost just a bonus.
    Trust nobody!

  4. #4
    Cali's Avatar
    Join Date
    Sep 2011
    Location
    Modoc, SC
    Hammock
    HHDJ/Speer/T-Bird/WBBB/Lite Owl
    Tarp
    SF/CF/Cloudburst
    Insulation
    Incub/Buro/Snugfit
    Suspension
    Cinch Straps
    Posts
    3,324
    Yes, they are wonderful to deal with. They have my DJ and Hyperlite right now for a Mod#4. I know the quality will be above reproach. I am just getting anxious to get them back...
    Happy Hangin!!!


    AKA BajaHanger

    You cannot solve a problem with the same mind that created it. -Albert Einstein

  5. #5
    Senior Member
    Join Date
    Feb 2011
    Location
    Kansas City, KS
    Hammock
    HH Explorer Deluxe+2QZQ Mod #4
    Tarp
    HH Hex w/ 2QZQ OFS
    Insulation
    20* bag, PL, HHSS
    Suspension
    Whoopies+Biner
    Posts
    1,168
    What's really nice too is that they'll take the time to exchange PM's and ideas with you well BEFORE you even ship something off to them.

    I had an idea on putting velcro closures on the ends of the doors that they will sew onto the ends of tarps.

    Exchanged a couple of emails with them on the idea...shipped off my tarp...got the finished product in and it's AWESOME!

    EXACTLY what I wanted...now I have a tarp that I consider far superior to the HH Typhoon...because the doors can be completely sealed on either end either pulled in towards me or out away from the bottom of the hammock.

    This gives me tons of wind/rain/snow free space under the tarp. And the doors match perfectly...you wouldn't know that the whole thing didn't come from the factory like that!

  6. #6
    grannypat's Avatar
    Join Date
    Mar 2012
    Location
    In the woods outside of Westminster, SC
    Hammock
    DIY, HH Exped BE
    Tarp
    Tadpole/Purple Pal
    Insulation
    20 Incubator,WL SS
    Suspension
    whoopies, MSH
    Posts
    2,755
    Just dealt with Donna on ordering a UQP and can plus one all of the above!
    Keep movin', keep believing and enjoy the journey!

  7. #7
    Syb's Avatar
    Join Date
    Nov 2010
    Location
    Trenton, NJ
    Hammock
    WBBB 1.1 DL/DIY
    Tarp
    OES/WB Superfly
    Insulation
    Incubator/Burrow
    Suspension
    WB Straps
    Posts
    1,643
    Images
    41
    Syb
    Enjoy the elevation

  8. #8
    Member cliff369's Avatar
    Join Date
    Jul 2012
    Location
    Batesville, ms
    Hammock
    Hennessy Hammock Explorer Deluxe
    Posts
    54
    Best I have every dealt with. Great work too.

  9. #9
    Rain Man's Avatar
    Join Date
    Nov 2007
    Location
    Nashville, TN
    Hammock
    Modified HH Ultralite
    Tarp
    OES MacCat Deluxe
    Insulation
    DIY UQ & UGQ TQ
    Suspension
    whoopie slings
    Posts
    2,102
    Images
    7

    Thumbs up

    This is one time I'm happy to say "me too!"

    Rain:sunMan

    .
    "You can stand tall without standing on someone. You can be a victor without having victims." --Harriet Woods
    .

  10. #10
    2Questions's Avatar
    Join Date
    Nov 2006
    Location
    Lititz, PA
    Hammock
    HH Explorer w/ Zipper Mod #4
    Tarp
    ZQ Special w/mods
    Insulation
    Down
    Suspension
    Slings/straps
    Posts
    2,390
    Images
    146
    A big thank you to everyone. Your kind words are very heart warming to us. We strive to put our customer service right up there with quality workmanship...or should I say workwomanship!! ZQ
    2QZQ Hammock Specialties
    Specializing in:
    Hennessy Hammock zipper modifications
    Sewn on Tarp doors, Pole Pockets, and Grizz Beaks
    Ridgeline and gear organizers, peak storage bags, UQ protectors,
    and More!

    "The difference between genius and stupidity is.... genius has its limits" - Albert Einstein

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