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  1. #1
    Doctari's Avatar
    Join Date
    Oct 2006
    Location
    Cincinnati, Oh
    Hammock
    WBBB
    Tarp
    Custom OES
    Insulation
    DIM UQ NoSniv TQ
    Suspension
    JRB Triglide/strap
    Posts
    2,992
    Images
    30

    Customer service!

    As most know, I'm in my hammock at night almost every night all year. Well, after about 2 years of nearly constant use, the zipper would not seal on my BB. So I PMed Warbonnet guy: send it, I'll fix it! I figured it was the foot end slider as the head end would fully seal the zipper.
    So off to the PO I went, a few days later (seemed like years) I got my Baby back, in a new Black Bishop Bag. Well, my work schedule being what it is, I didn't get to test till a few minutes ago. WOW! All better!
    Asked Brandon "How much?" He said "No charge" WOW! again. AND, he replaced BOTH sliders. Yea, I'm impressed!

    Side note, but related, sort of:
    During the dark time of no WBBB, I switched to my back up hammock with the thought "A Hammock is a Hammock!" NO! I got schooled! Still love #2, but it will stay #2 for the foreseeable future.
    When you have a backpack on, no matter where you are, you’re home.
    PAIN is INEVITABLE. MISERY is OPTIONAL.

  2. #2
    Dos's Avatar
    Join Date
    Oct 2011
    Location
    Las Vegas, NV
    Hammock
    HHUltra
    Tarp
    SuperFly
    Insulation
    DogBun
    Suspension
    cinch buckle/strap
    Posts
    2,149
    Images
    5
    woot!!
    ~~~~~~~~~~~~
    In some mysterious way woods have never
    seemed to me to be static things.
    In physical terms, I move through them;
    yet in metaphysical ones,
    they seem to move through me. -
    John Fowles


    GA --> ME '12

  3. #3
    dragon360's Avatar
    Join Date
    Nov 2010
    Location
    Toronto, ON
    Hammock
    WBBB/TR, DIY, HH, SB DL, GT UL
    Tarp
    ID/OES/WB/WL
    Insulation
    HG/WB/Go-Lite/WB
    Suspension
    Whoopie/Straps/DW
    Posts
    6,294
    Images
    1
    Fantastic! An old friend back up and running!
    The key to immortality is first living a life worth remembering. - St. Augustine

    Some people feel the rain. Others just get wet.
    - Bob Marley

  4. #4
    New Member
    Join Date
    Aug 2012
    Location
    Rome GA
    Hammock
    Warbonnet Traveler dbl 1.1
    Tarp
    MamaJamba
    Insulation
    3 Season Yeti
    Suspension
    adjustable webbing
    Posts
    9
    That is awesome.. I have nothing but good things to say about Warbonnet.

  5. #5
    Home Run's Avatar
    Join Date
    Feb 2011
    Location
    SW Buckeye
    Hammock
    WBBB 1.1, WL Snipe
    Tarp
    Adam Special
    Insulation
    HG Phoenix+Burrow
    Suspension
    Dutch n whoops
    Posts
    362
    Images
    30
    Glad all the family's back together, Doctari!

  6. #6
    breyman's Avatar
    Join Date
    Aug 2012
    Location
    Denver, CO
    Hammock
    WBRR, WBBB XLC
    Tarp
    Superfly
    Insulation
    Variety of Quilts
    Suspension
    Whoopie/SRS/Straps
    Posts
    1,807
    Another great Warbonnet story. You can't beat Brandon's service, friendly attitude and FANTASTIC products.
    Brian
    Denver, CO
    Father. Husband. Scoutmaster.

  7. #7
    That's in line with the best of them!

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