Results 1 to 4 of 4

Hybrid View

  1. #1
    Senior Member SMJerry's Avatar
    Join Date
    Mar 2011
    Location
    Troutdale, OR
    Hammock
    WBBB 1.1 and Hennessy Expedition
    Tarp
    WB SuperFly
    Insulation
    HG UQ/ UGQ TQ
    Suspension
    Straps
    Posts
    296

    Outstanding Customer Service

    Spent some time on the phone today with Adam! You are the man Adam!
    I appreciate all the help and getting the order squared away.
    I am looking forward to getting the UQ and spending this winter toasty comfy in the hammock!
    The customer service is outstanding... wish more people had that level of CS.
    Thanks again!
    Jerry
    _____
    and a Good 'Ol Staffer too!
    “Tomorrow is the most important thing in life. Comes into us at midnight very clean. It's perfect when it arrives and it puts itself in our hands. It hopes we've learned something from yesterday.”
    ― John Wayne
    www.thescoutmasterminute.net
    http://www.youtube.com/user/scoutmasterjerry

  2. #2
    Senior Member
    Join Date
    Jul 2011
    Location
    California
    Hammock
    WBBB
    Tarp
    Hammockgear
    Insulation
    Te-Wa & JRB
    Suspension
    Whoopie
    Posts
    160
    I agree. Adam is an excellent guy to work with. I bought a few things from him and it has always been a wonderful experience.

  3. #3
    Senior Member catalyst's Avatar
    Join Date
    Mar 2011
    Location
    Costa Mesa, CA
    Hammock
    DIY 1.5S
    Tarp
    WL Big Daddy
    Insulation
    EE Revel., HG Inc.
    Suspension
    Hover System
    Posts
    317
    Images
    2
    +1. They did a great job getting an order to me before I had to leave on a trip and during the black friday madness no less.
    The ultimate measure of a man is not where he stands in moments of comfort and convenience, but where he stands at times of challenge and controversy."

  4. #4
    Senior Member
    Join Date
    Apr 2012
    Location
    Florence, SC
    Hammock
    Hennessy Exped Asym
    Tarp
    Hennessy hex fly
    Insulation
    Hammock Gear TQ/UQ
    Suspension
    Wingardium Leviosa
    Posts
    332
    Completely agree! I placed an order Xmass eve and for some reason it did not go through to them. PayPal got my payment but my order disappeared. Called Adam and he was weirded out by the computer. He processed my order, gave me some overstuff free for my trouble, and made sure I got the Xmass sale price which the computer didnt show me. I will definitely be buying a top quilt from them when it comes time to order one.
    Can't wait to get my underquilt!
    For more info, read:

    My personal blog

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •