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  1. #11
    Senior Member
    Join Date
    Apr 2012
    Location
    Florence, SC
    Hammock
    Hennessy Exped Asym
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    Hammock Gear TQ/UQ
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    Wingardium Leviosa
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    332
    If you have a trip coming up let them know. I ordered dec 24. I told them I had a trip january 5th, and it was supposed to be way below the 40* mark my first UQ was rated for.
    They rushed my order through and even overnighted it to me. It arrived jan 4th and my trip went great. Very warm...
    For more info, read:

    My personal blog

  2. #12
    Order # 510 arrived today. Placed my order Dec 27th worth the wait.
    Thanks HG
    Last edited by OldNWay; 01-11-2013 at 20:16.

  3. #13
    Junebugdawn's Avatar
    Join Date
    Aug 2012
    Location
    Greenwood, SC
    Hammock
    90"x11' DIY Tablecloth
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    Hennessy Hex
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    loops/Dutch Buckle
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    1,547
    Quote Originally Posted by OldNWay View Post
    Order # 510 arrived today. Placed my order Jan 27th worth the wait.
    Thanks HG
    Are you living in the future??

  4. #14
    Correction Dec 27 So much for paying attention to detail

  5. #15
    New Member
    Join Date
    Mar 2012
    Location
    Atlanta, GA
    Hammock
    WBBB 1.1 DL
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    WB BMJ
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    Incubator/Burrow
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    Adjustable Webbing
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    11
    I'm order #456. I placed my order for an UQ and TQ on Dec 14th. I have sent them 2 messages on the Hammockgear site, but I have not gotten any responses. Gotta say, I'm getting a little frustrated with the lack of communication. You all seem to have gotten your stuff when you've placed your order way after mine.

  6. #16
    Member Chewy's Avatar
    Join Date
    Dec 2012
    Location
    Springfield, MO
    Hammock
    DIY Gathered & Whipped/Lite Owl
    Tarp
    WB Superfly
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    whoopie slings Duh
    Posts
    94
    Quote Originally Posted by Tadpole707 View Post
    I'm order #456. I placed my order for an UQ and TQ on Dec 14th. I have sent them 2 messages on the Hammockgear site, but I have not gotten any responses. Gotta say, I'm getting a little frustrated with the lack of communication. You all seem to have gotten your stuff when you've placed your order way after mine.
    You can try and call them or email again. I know your a bit frustrated but they had a huge number of orders on Black Friday and had a couple of workers have to leave. They are absolutely great people and have a great business. I talked to Adam today and they are working very hard to get caught up. I ordered my stuff before you and should be getting mine on Wednesday. They do say on their website that they will push orders thru for customers that need it first. I don't know if this helps but I hope it does. Good luck.

  7. #17
    thorwren's Avatar
    Join Date
    Nov 2008
    Location
    Lancaster, OH
    Hammock
    Anything hanging in the living room
    Posts
    354
    Quote Originally Posted by Tadpole707 View Post
    I'm order #456. I placed my order for an UQ and TQ on Dec 14th. I have sent them 2 messages on the Hammockgear site, but I have not gotten any responses. .
    We are having trouble receiving messages through the site portal. Tadpole, I'll be emailing you shortly. PM me your email address.

    Thank you for your gracious patience, folks. The Black Friday sale was unprecedented, as well as the sudden staff shortage and now, a bottleneck of goose down holdup. It doesn't end, does it!? We should start seeing the orders settle into an improved wait time by next week. It IS true upcoming trips may get rushed, but we make sure it doesn't affect the other orders that are slogging up the queue. KC8QVO, email us at hammockgear@gmail.com when you need it, and we'll do our best.

  8. #18
    Unofficial Trail Dozer halfastronomical's Avatar
    Join Date
    Oct 2011
    Location
    Little River Canyon, Alabama
    Hammock
    Any old rag will do... WBRR <3
    Tarp
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    UnluckyGeese of HG
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    Whoopiedyne Vines
    Posts
    778
    Images
    5
    I have gave up on trying to contact them because they are so busy. They still never answered questions that I had before I ordered in November...That being said, They got my order out in about a month and it was well worth the wait. It is a high quality piece of gear.
    Trail information, photos, waterfalls and vistas on the DeSoto Scout Trail facebook page.
    https://www.facebook.com/desoto.trai.../photos_albums


    Soon I'll lose these rags and run, Returning to the wild where I'm from. -Chris Whitley

  9. #19
    Senior Member
    Join Date
    Mar 2010
    Location
    Wherever
    Hammock
    Warbonnet Blackbird 1oz Dual Layer
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    Posts
    139
    Quote Originally Posted by thorwren View Post
    We are having trouble receiving messages through the site portal. Tadpole, I'll be emailing you shortly. PM me your email address.

    Thank you for your gracious patience, folks. The Black Friday sale was unprecedented, as well as the sudden staff shortage and now, a bottleneck of goose down holdup. It doesn't end, does it!? We should start seeing the orders settle into an improved wait time by next week. It IS true upcoming trips may get rushed, but we make sure it doesn't affect the other orders that are slogging up the queue. KC8QVO, email us at hammockgear@gmail.com when you need it, and we'll do our best.
    Email sent. Thanks for the communication

  10. #20
    New Member
    Join Date
    May 2010
    Location
    Chattanooga, TN
    Hammock
    MYOG 1.1 Double Layer
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    HG Inc./Burrow
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    cinch buckles
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    42
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    1

    Incubator received!

    Order 525 is safely hanging in my basement right now. Can't wait to try it out this weekend. With sub-freezing temps, should be a good test.

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