Results 1 to 4 of 4
  1. #1
    Senior Member taylo's Avatar
    Join Date
    Jan 2011
    Location
    South Alabama
    Hammock
    Darien UL
    Tarp
    Tadpole
    Suspension
    NCAA
    Posts
    696

    Customer Service was great

    Just a quick Thank You to Adam and Jenny for the attention to my recent underquilt order. All my emails were answered promptly and delivery was right on time. Great service in a busy place! Good stuff

    Thank you,
    Kurt
    Last edited by taylo; 01-26-2013 at 23:51.

  2. #2
    dragon360's Avatar
    Join Date
    Nov 2010
    Location
    Toronto, ON
    Hammock
    WBBB/TR, DIY, HH, SB DL, GT UL
    Tarp
    ID/OES/WB/WL
    Insulation
    HG/WB/Go-Lite/WB
    Suspension
    Whoopie/Straps/DW
    Posts
    6,296
    Images
    1
    Great to hear taylo - congrats on the recent new gear!
    The key to immortality is first living a life worth remembering. - St. Augustine

    Some people feel the rain. Others just get wet.
    - Bob Marley

  3. #3
    Crowell392's Avatar
    Join Date
    Jan 2013
    Location
    Ooltewah TN
    Hammock
    Camo WBBB XLC
    Tarp
    WB Superfly
    Insulation
    HG Phoenix 40*
    Suspension
    warbonnet straps
    Posts
    303
    i have to add to this , i placed a order and after thinking about things i needed to make some changes ,i gave Adam a call and he was on the ball and made the needed changes and on top of that he is going to get it out tomorrow so that i will have it by the weekend .now that is good customer service . thanks Adam and Jenny ,i will be in touch for more goodness ,the wife will be needing a TQ soon

  4. #4
    Acer's Avatar
    Join Date
    Jul 2011
    Location
    Southern Indiana Wooded Hills
    Hammock
    WBRR, BMBH UL, Diy M90 MR Gathered
    Tarp
    HG Cuben 4/Tadpole
    Insulation
    Lynx/UGQ/TeWa
    Suspension
    Straps/Dutch Bling
    Posts
    3,808
    Images
    14
    I sent them a cuben tarp for a repair, and told them to do it in a couple of months or when they got time, as I know they are busy, and the next week its back to me. I love their service and dedication to taking care of their customers. Where are you going to find this in this day and age except here on the forum with our cottage makers of gear we all love and buy???? No where else but here!!! Adam and Jen are dedicated 100% in taking care of business.

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •