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  1. #1
    *HangMan*'s Avatar
    Join Date
    May 2008
    Location
    OVER YONDER'
    Hammock
    JRB BMBH
    Insulation
    NEOAIR ALL SEASON
    Suspension
    WHOOPIE SLINGIN'
    Posts
    161
    Images
    12

    Thumbs up PapaSmurf - Randy - Great guy

    I just wanted to say I really appreciate the customer service and communication that Dream Hammocks has.
    Last edited by *HangMan*; 03-02-2013 at 18:02.

  2. #2
    breyman's Avatar
    Join Date
    Aug 2012
    Location
    Denver, CO
    Hammock
    WBRR, WBBB XLC
    Tarp
    Superfly
    Insulation
    Variety of Quilts
    Suspension
    Whoopie/SRS/Straps
    Posts
    1,807
    Randy's replied to emails faster than any other cottage vendor I've dealt with, which is saying something. I had several questions before and after a recent purchase and each one was answered in well less than 24 hours. One within about 15 minutes. Good stuff!
    Brian
    Denver, CO
    Father. Husband. Scoutmaster.

  3. #3
    Senior Member Labrador's Avatar
    Join Date
    Aug 2011
    Location
    Salem,OR
    Hammock
    DangerBird Clark North American
    Tarp
    Big Daddy
    Insulation
    UGQ Zepplin UQ
    Suspension
    Dutch Buckles/Link
    Posts
    383
    I have to agree that Randy's customer service is awesome, and I haven't even actually gotten to place an order yet. He has been tremendously helpful with all of the questions I have had for him so far. Now I just can't wait to get the money together so that I can also checkout his craftsmanship first hand.

  4. #4
    PapaSmurf's Avatar
    Join Date
    Aug 2009
    Location
    Fredericksburg, Ohio
    Hammock
    Dream Hammock
    Tarp
    UGQ
    Insulation
    UGQ
    Suspension
    Varies each trip
    Posts
    1,370
    Thanks guys for the great feedback.
    I really enjoy working with you folks to spec and build all these cool projects.
    It's encouraging to hear that things are working the way we like.
    Last edited by PapaSmurf; 03-02-2013 at 22:19.

  5. #5
    I've only heard great things about Dream Hammocks and Randy. It's great that this community has such fantastic business people in it.
    ...To wander on in a huge forest without thought of return...

  6. #6
    sjarvis's Avatar
    Join Date
    Nov 2011
    Location
    Fayetteville, Ark.
    Hammock
    Dream Hammock Dangerbird
    Tarp
    Warbonnet Edge
    Insulation
    HammockGear quilts
    Suspension
    whoopies,Dutchware
    Posts
    104
    I'm just gonna pile on: I've bought two hammocks from Randy in the last six months, and both experiences have been fantastic. He's great to work with, and my son's Darien UL (+mods) was his favorite Christmas present. I can hardly keep him out of it. I love my DangerBird, too.
    "We do not go to the green woods and crystal waters to rough it; we go to smooth it." -- Nessmuk

    Assistant Scoutmaster, Troop 102, Fayetteville, Arkansas

  7. #7
    hairbear's Avatar
    Join Date
    Sep 2012
    Location
    n e missouri
    Hammock
    wbrr/d i y speer
    Tarp
    hg 4sccc 12 foot
    Insulation
    lynx/w/logics
    Suspension
    straps /pole mod
    Posts
    968
    I too have recieved great feed back. I also got a chance to see Gideon's ul this weekend, it left a great impression on me.

  8. #8
    Senior Member Davigilante's Avatar
    Join Date
    Jul 2012
    Location
    Billings, MT
    Hammock
    Kammok Roo
    Suspension
    Python Straps
    Posts
    377

    PapaSmurf - Randy - Great guy

    My experience mirrors Labrador's. I am saving up for a DB and Papa Smurf has been great in responding to my questions.
    ‟Im in love with Montana. For other states I have admiration, respect, recognition, even some affection. But with Montana it is love.″ John Steinbeck

  9. #9

    Join Date
    Oct 2010
    Location
    Winona Lake, IN
    Posts
    18
    Images
    1

    PapaSmuff Great Service

    I just want to echo my response to the great service from Papa Smurf and excellent workmanship on his Hammocks....I would do business any day with Randy...which I will!!
    I just ordered four hammocks about a month ago...could not be happier with the results...Keep it up PapaSmuff

    Turk3

  10. #10
    Cali's Avatar
    Join Date
    Sep 2011
    Location
    Modoc, SC
    Hammock
    Switchback/Speer/T-Bird/WBBB/Lt Owl
    Tarp
    SF/CF/Cldburst/Oge
    Insulation
    Incub/Buro/Snugfit
    Suspension
    Cinch Straps
    Posts
    3,338
    PapaSmurf makes some sweeeeet hammocks. I've had two DangerBirds (one ordered from PapaSmurf and one bought from another forum member) and a Darien UL and they are all super, fantastic hammocks. I slept in my DangerBird this weekend and it was such a wonderful night and I didn't wake up until 8 am. Darn birds chirping.

    Randy is great to deal with also. He is very customer service oriented. Thanks Randy.
    Happy Hangin!!!


    AKA BajaHanger

    You cannot solve a problem with the same mind that created it. -Albert Einstein

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