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Thread: OES tarp review

  1. #11
    New Member
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    Hmmph, I placed my order 2.5 weeks ago. Website indicated in stock and shipment within 48 hours. I sent an email inquiring about the order a week ago. No response and no tarp as of yet. Order confirmed the day of order and card charge cleared two days after order. I was planning on waiting until the entire scenario played out before posting but wanted to let people know it is still a crapshoot with OES. Hopefully I will be able to appreciate the quality of the tarp soon.

  2. #12
    Hiway's Avatar
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    I ordered some guy line 3 1/2 weeks ago. Payment cleared, still no product. 3 emails sent with no response. A little frustrating.

  3. #13
    Senior Member Rolloff's Avatar
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    Brian probably paid the OP to make the post
    This place you say your lookin' for
    It might have washed out with the rain
    Might not be there anymore
    Might not be the same

  4. #14
    mbiraman's Avatar
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    Glad you had a good experience. I had to wait a loooong time but it worked out in the end and its one of my favorite tarps. Great craftsmanship.

    bill
    " The mind creates the abyss, the heart crosses it."

    “The measure of your life will not be in what you accumulate, but in what you give away.” ~Wayne Dyer

    www.birchsidecustomwoodwork.com

  5. #15
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    Quote Originally Posted by Rolloff View Post
    Brian probably paid the OP to make the post
    I wish people would pay me to post on the internet

    Sad to see that others are having issues, maybe I got lucky

  6. #16
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    I'm afraid I'm experiencing the same issue with Brian and his lack of communication with his customers.

    I've contacted him three times now after ordering two MacCat Deluxe tarps and some guy line kits... nothing from him.

    This isn't the first time I've had the issue with OES, either. A year ago I went through the same thing: placed the order, received auto response for order, and then nothing. Had to chase for weeks until I finally got a shipping notice. I also got an email from him apologizing for the lack of communication, etc, citing medical issues - he even said he'd have to close shop to "streamline his customer service" - obviously that didn't do anything to help.

    I love his products (nobody makes tarps this well), but his level of customer service is diabolical. When it states "in stock!" on his site and you pay for a product in good faith like that, you expect to be served accordingly, and at the very least, have your queries responded to.

    I'll be filing a credit card dispute at end of business today if I don't hear from him, and won't be buying from OES again.
    Last edited by Hang_time; 05-14-2013 at 11:48.

  7. #17
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    Brian came through and emailed me yesterday apologizing - he'd been "traveling".

    Both tarps came in the mail today.

    Excellent quality product, there's really nobody else that produces such a quality catenary cut tarp.

    I do hope, though, that he improves his shipping speed/communications/general customer service - the cottage industry thrives from word of mouth - and it would be a shame for him to lose business given his product is of a superior quality.

  8. #18
    Wolverine's Avatar
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    Quote Originally Posted by BushMedic View Post
    Love my OES tarps! Have the deluxe and ultra versions and about to order the four season with doors and side pulls...Bush
    Ditto for me too.

  9. #19
    dakotaross's Avatar
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    quality

    Quote Originally Posted by Hang_time View Post
    Excellent quality product, there's really nobody else that produces such a quality catenary cut tarp.
    Really, nobody?
    "If I weren't so weird, I wouldn't be so normal" -- scope

  10. #20
    L.D. Cakes's Avatar
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    Quote Originally Posted by dakotaross View Post
    Really, nobody?
    That's right...nobody. I wish Brandon all the luck in the world to get things going better in his life.
    Love many, trust few & always paddle your own canoe. American Proverb

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