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  1. #1
    Member geomaniac's Avatar
    Join Date
    Dec 2009
    Location
    Columbus, Gerogia
    Hammock
    wwbb 1.1
    Tarp
    WB Big Mamajamba
    Insulation
    WB Yeti and Burrow
    Suspension
    wb adj.webbing
    Posts
    51

    First experience with JRB

    The weekend I bit the bullet and ordered a Greylock 4 underquilt from JacksRbetter. Today I get a phone call from Jack to tell me that they were out of stock and would not be able to ship for about 10 days, he also offered me all kinds of great advice on my upcoming thru of the AT..Wow what great customer service. I have a feeling I will be buying from him again.

  2. #2
    Senior Member lilricky's Avatar
    Join Date
    Sep 2010
    Location
    Kissimmee, FL
    Hammock
    Warbonnet Ridgerunner
    Tarp
    UGQ Hanger 12
    Insulation
    HG TQ, HG UQ
    Suspension
    Whoopiesling AIO
    Posts
    744
    Images
    14
    Yes, we're lucky that all of our cottage industries are able to give that kind of personal service.

  3. #3
    yooz85's Avatar
    Join Date
    Apr 2011
    Location
    Nescopeck, PA
    Hammock
    HH/SLD/GTUL/DH
    Tarp
    WL BD/MLD UL/OES
    Insulation
    te-wa/KAQ/WL/HG
    Suspension
    whoopies
    Posts
    445
    I haven't ordered from that Jacks yet, but they are on the ever growing list.
    check out my youtube channel! Trip Reports and hammock talk.

    https://www.youtube.com/user/creekcrossings

  4. #4
    mbiraman's Avatar
    Join Date
    Nov 2009
    Location
    West Kootenays,BC,Canada
    Hammock
    Warbonnet BB DL 1.1 & Lite Owl
    Tarp
    Black MacCat Del.
    Insulation
    Yeti 3,4 & HRQ/HGB
    Suspension
    webbing/whoopie
    Posts
    4,372
    Images
    7
    The only problem i've had with the Jacks stuff is i don't have enough of it.
    " The mind creates the abyss, the heart crosses it."

    “The measure of your life will not be in what you accumulate, but in what you give away.” ~Wayne Dyer

    www.birchsidecustomwoodwork.com

  5. #5
    subscribing member HanginTuff's Avatar
    Join Date
    Jun 2007
    Location
    MA
    Hammock
    WB Ridgerunner
    Tarp
    WB Superfly
    Insulation
    HG 0* TQ WB 0* UQ
    Suspension
    WB straps
    Posts
    172
    Yes definitely great service. I had a small issue with my UQ after my first trip out. They got me all patched up in no time flat. I find this to be one of the main upsides of purchasing from cottage industry vendors

    Thanks Jacks
    Fall NEHHA 13
    ...Tell me no lies, make me a happy man ...

  6. #6
    Senior Member Seeker's Avatar
    Join Date
    Oct 2006
    Location
    Louisiana
    Hammock
    Hennessy ULB-A
    Tarp
    OES/McCat Std
    Insulation
    JRB UQ
    Suspension
    Stock with biners
    Posts
    179
    The Jacks are great... I bought an underquilt from them about 10 years ago, and one of them spent about 40 minutes with me on the phone while I was out in my back yard trying to figure out how to hang it right...

    Then, about 6 months ago, my shock cords finally wore out... the biners were still good, so I figured 'see if you can just get the elastic part'... when I mentioned that I just wanted new elastics, all they asked was for my address.... 3 days later, I had new cords... WAY impressive!

  7. #7
    Dutch's Avatar
    Join Date
    Apr 2007
    Location
    Reinholds, PA
    Hammock
    Bridgeskin
    Tarp
    DIY Blackcat
    Insulation
    DIY Quilts
    Suspension
    Whoopie sling
    Posts
    5,264
    Images
    196
    The Jacks set the standard for how the other venders do business around here. They have consistently been great contributors to this community. I doubt there would be a Dutchwaregear.com with out a JRB.
    Peace Dutch
    GA>ME 2003


    http://dutchwaregear.com

    Visit Dutchwaregear on facebook (and like it)

    8th Annual Mt Rogers Winter Hang Spreadsheet

  8. #8
    ClayTurner's Avatar
    Join Date
    Jan 2011
    Location
    Missouri Ozarks
    Hammock
    ENO Double,Claytor,WBBB
    Tarp
    HG Winter Palace
    Insulation
    JRB Mt. Washington
    Suspension
    Whoopies/Dutchhook
    Posts
    64
    I have ordered from them a number of times and have had good service, and we have been very pleased with their products.

  9. #9
    Whoooo Buddy)))) Shug's Avatar
    Join Date
    Oct 2007
    Location
    Minnesota
    Hammock
    DIY GreenBeanHammock
    Tarp
    DIY Tarps/HG Cuben
    Insulation
    Frankenquilt/Pod
    Suspension
    Whoopie Slings
    Posts
    14,495
    Images
    62
    Mighty fine fellers them Jack are. I have used a HR TQ for years and have a Greylock 4 as well. Plus...I have always loved their down sleeves. So useful in so many ways.
    Whooooo Buddies.
    Shug
    Whoooo Buddy)))) I Love Onions, Grits, Greens, Livermush, NC Style BBQ, Potted Meat, Anchovies, 'Naner Puddin", Peanut Butter Pie, Red Velvet Cake and Cocoa and Straaaaaawwwwberrrry Milk and Coffee Crisps....
    I Hope Heaven has a Bakery!!!!



    Shug's YouTube Videos

    Hammock How-To Videos ..... Essentials For Noobs

    Shug and Friends Jammin'

  10. #10

    Join Date
    Jul 2010
    Location
    Port Clinton, Ohio
    Hammock
    WBBB 1.1 dbl.
    Tarp
    HF 4 Season Cuben
    Insulation
    JRB MW3 UQ
    Suspension
    Whoopies
    Posts
    108

    First experience with JRB

    + to all the above posts. I too had a similar experience with the Jacks. My first piece of gear ever was a Mt. Washington 3 UQ.

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