Originally Posted by
2Questions
ZQ here...We have a phone number, but if we posted it on the website, I would spend the day talking on the phone.
I'm sure this is also true for those businesses that don't post their phone numbers. We gladly give the number to those customers that contact us. <snip>
Edit...in addition..e-mailing is great!! I can sit down and have a conversation with a customer at midnight and not disrupt either house's sleeping members!
I'd like to start a thread with that quote. I needed an email and less than 2 minutes of conversation with ZQ to specify and discuss options for mods to Clark hammocks that 2QZQ had not done before. To keep this on-topic, though:
WarbonnetOutdoors has just introduced a whole new system. Not radical, any more than the previous Blackbird was radical, but intensely innovative. But considering how few changes have been made to the Blackbird, it should be obvious to everyone that the research and development that Warbonnetguy puts into the design,--including tailoring -- and execution of his products is extensive. That takes time, of which there is only so much if products are also to be made here.
Off-topic: If you think you need stroking, what you really would benefit more from is to to try the product at a hang, or to lay out the cash, buy, try , and resell. It will cost shipping charges and a bit of faith.
I'd rather 2QZQs approach from all makers, than reports from a user that he so much appreciated the hour he spent jawing with the maker of a piece of gear, when the only special needs were for the buyer to be reassured about his purchase.
Look at where the experimentation and innovation is taking place. Then look where products are introduced that offer not much more than lower price and application of craft tools.
Bookmarks