Subscriptions not working?

**hutzelbein** · 02-28-2017, 06:17

I recently noticed that I don't receive e-mail updates for several sub-forums I'm subscribed to. At least for one pretty active sub-forum, I haven't received a single e-mail this year. As far as I know, I have not changed anything in my account - other than adding a couple of subscriptions. I did receive e-mail updates last year, but I don't know when they stopped coming since I usually move e-mail updates I finished reading into the trash. How can I make sure that I actually receive updates for every sub-forum I subscribed to? It simply takes too much time to go through the sub-forums on the website each day - but I also don't want to miss important stuff. Thanks!

**dkurfiss** · 02-28-2017, 07:38

I just went through your profile to see if anything was amiss and could find nothing wrong. Have you checked to make sure you are subscribed to the subforum you believe you are? If not, could you please? As a mod I can not see what you are subscribed to. Also can you please double check your email addy on this forum to be sure it matches what you think it does?

If the issue is not one of these things, I will bump this up to ATTROLL to have an admin check for you.

Thanks

**hutzelbein** · 02-28-2017, 07:55

Yes, I have checked my subscription a couple of times and added new ones. At some time in late December I noticed that I received less update e-mails than usual, but I simply assumed that it was the holidays and people had better things to do than post a lot. Although it stayed that way, I didn't start wondering. Some of the forums that I haven't received updates from in two months are Dutchware, Warbonnet Hammocks, Do-It-Yourself (DIY), General Hammock Talk, Weather Protection and probably some others. I have been subscribed to those for years and did receive the updates. On my settings-page the currently working subscriptions look the same to me as those not working. I don't think it has anything to do with my e-mail address since I'm receiving other e-mails from the forum. There's nothing in my spam folder - that was one of the first things I checked. I'm not sure if some e-mails could have been filtered before reaching me, but that doesn't make sense. I'm using Gmail and I'm not aware of any problems on that side (which doesn't mean that there couldn't be, though).

Thanks for looking into this. I'm shocked about how much I missed

**dkurfiss** · 02-28-2017, 07:58

Ok, I will send a PM to the Admins to look into it

**attroll** · 02-28-2017, 10:54

I will look into this tonight when I get home.

**attroll** · 02-28-2017, 19:54

hutzelbein, I sent you a PM.

**attroll** · 03-01-2017, 15:07

hutzelbein You should get an email letting you know I am replying to this thread right now. Did you get it?

**hutzelbein** · 03-01-2017, 16:54

Yes, I got the e-mail notification: "Reply to thread 'Subscriptions not working?'"

**attroll** · 03-01-2017, 20:23

Originally Posted by hutzelbein

Yes, I got the e-mail notification: "Reply to thread 'Subscriptions not working?'"

Where are you seeing "Reply to thread 'Subscriptions not working?'"?

**OutandBack** · 03-01-2017, 20:34

Originally Posted by hutzelbein

Yes, I got the e-mail notification: "Reply to thread 'Subscriptions not working?'"

Did you look at your preferences in the forum setup questions?
Click image for larger pict.

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You migh also want to try a manual subscrib here

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